AI Can Be the Technology That Puts SMBs Over the Top

Artificial intelligence’s transformative potential is no longer just available to enterprise businesses. Now small businesses are increasingly using the technology to enhance efficiency, improve customer experiences, and drive innovation for the betterment of an organization. Today, we start to explore three popular ways in which small businesses use AI to refine the way they do business. 

Four Major Benefits of Having a Help Desk

When your employees struggle with their technology, who do they turn to? Do you have anyone at your business who is, without a doubt, the go-to IT resource who can help them address simple issues like changing a password or fixing a problem with their workstation? There is a name for this kind of support: the help desk. Let’s discuss why your business needs one and why it might be in your best interest to outsource this responsibility.