Most companies utilize a word processor of some sort, and one of the most powerful and dynamic (not to mention commonplace) is Microsoft Word. If you want to get the most out of this great solution, we’ve got your back. Stay tuned for a quick look at some of the most commonly used keyboard shortcuts that we think you will find helpful during your business’ day-to-day operations.
We often talk about how some businesses do not have the budget to hire technicians to perform regular maintenance on their IT infrastructures, but what about the one behind the scenes calling all the shots? If companies cannot hire technicians, then it stands to reason that they also cannot afford someone at the executive level who manages their workload. The concept of the virtual chief information officer, or virtual CIO, challenges this notion by providing access to technology leadership for small businesses.
In order to get the most value out of your business technology, it’s important to understand best practices and how they can figure into your business operations. Let’s examine some of the most effective practices that you should include in your day-to-day operations and how they can benefit your organization.
Whenever you go to send an email, you might glance at the CC and BCC fields and wonder what they are used for, or perhaps you are an avid user of both. Well, let’s take a look at what CC and BCC are supposed to be used for and whether or not you actually use them for their intended purpose.
Good communication is more important than ever, especially today when margins are thinner and remote collaboration is a staple for many organizations. Today, we want to share with you four benefits that come from utilizing a hosted VoIP solution.
With so many types of business software solutions out there, you might not immediately know what you should aim to use and why. Thankfully, while there are countless types of businesses and organizations out there, some staple applications make their way into most offices, giving your company a decent starting point. Let’s take a look at what some of these software programs are and why you might want them.
There is one key on the keyboard that might seem a little odd: PrtSc. It’s not immediately obvious what this key does or why you would want to use it, but we assure you that it is an extremely helpful keyboard shortcut once you understand how it works and why you might want to try it out. In reality, the PrtSc key is important for taking screenshots on your Windows device.
A major nationwide communications provider (Bandwidth.com) is under a targeted Denial of Service attack that is affecting some part of calling for most customers nationwide. Unfortunately, there is nothing we can do to mitigate this attack as it is not hitting us directly. We must rely on their teams to remediate the issue. For direct updates you can subscribe to updates at https://status.geekboxit.com where we will post periodic updates. Who is affected? In addition to being one of our primary carriers, Bandwidth is the backbone for most major communications companies from Microsoft Teams to Google Voice and smaller carriers like us in between. Upwards of 40% of the US’s service providers rely on Bandwidth.com for their voice and other services. This means that even if your own phone number is not housed with Bandwidth, it is likely that the person calling you is doing so from a Bandwidth number. We have seen several failed calls from Verizon and T-mobile related to this incident. How long will it last? The exact nature and identity of the attacker is not known; nor are their motives. Bandwidth is currently doing everything in their power to mitigate the DDoS attack as well as working with authorities. They are also posting their own updates at https://status.bandwidth.com What are we doing? We are investigating the feasibility of moving our Bandwidth numbers to alternate carriers. All new port request and phone number orders are already being completed on alternate carriers. As noted above, moving your numbers may not be sufficient to ensure service. It is only half of the equation. And there is no guarantee that the attackers will not move from Bandwidth to another provider as they have already done in recent months. What can you do? While incredibly frustrating, it is also likely that your customers and business associates are affected by the same attacks. That means they could be more understanding to requests for using alternate means of communications. We recommend using your social media, email and website to leverage alternative methods of communications. This may be email, tweets, website chat, Microsoft Teams, Slack and other forms. We understand the importance of having working phones and appreciate your cooperation during this difficult time.
Just about all modern businesses rely on the Internet—especially the wireless kind—for at least part of their day-to-day operations. This means that there is a direct correlation between the strength and speed of their connection and the amount of productivity they can experience as a result of this connection. As your business grows, it is incredibly important to think about your Wi-Fi setup and how you can support its continued growth. Let’s go over the process for properly scaling your wireless network to accommodate its growth.
A recent trend even amongst ransomware threats is that the FBI is issuing warnings regarding how dangerous it is or how difficult certain variants are. This particular threat—the OnePercent ransomware gang—is no exception. Let’s break down what you need to know about the OnePercent Group and how you can prepare to handle attacks not just from this threat, but most ransomware threats.