Small Businesses Are Locked Into AI

Artificial intelligence, or AI, can be found in pretty much every facet of business these days, and CIOs are more tempted than ever to use innovative AI tools. There are plenty of reasons: they can increase efficiency and do the mundane things that need to be done, but are more expensive. AI is more than just for generative content; strategic implementation means implementing the right tools for your business and taking action in a calculated manner. Today, we want to explore the dangers of rushed adoption and why it’s important to carefully consider your business’ use of AI. The consequences of not doing so can be dangerous, to say the least.

A Customer Relationship Management Tool Can Revolutionize Your Customer Care

SMBs tend to pride themselves on how well they’re able to treat their customers. Larger enterprises sometimes lack the personalized attention that customers of small businesses get, despite having the tools to make it happen. Small businesses can also achieve this goal, and it’s all thanks to customer relationship management solutions. The right tool can improve sales, marketing efforts, and even customer satisfaction.

It Doesn’t Matter What Size Your Business Is, You Can Benefit from IT

Today, IT tools and services are essential for businesses of any size. They provide the direction, stability, and connectivity needed to thrive in an increasingly digital landscape… but what exactly are these “IT tools and services,” and why should they be a priority for your business, specifically? Simply put, they encompass the hardware, software, and expertise that enable your business operations, from managing customer relationships and streamlining workflows to safeguarding critical data. Let’s talk a little more about why they need to be prioritized.

Are Automated Emails a Good Thing for Your Business?

Technology brings a fair amount of automation to any organization that chooses to use it. One of the most popular ways that automation is used is by sending emails. Automated emails can be used in support of nearly any action your business takes, but there are questions whether some of them actually offer the value you think. Today, we discuss some of the pros and cons of automated emails.