September 2021 DDoS Attacks

A major nationwide communications provider (Bandwidth.com) is under a targeted Denial of Service attack that is affecting some part of calling for most customers nationwide. Unfortunately, there is nothing we can do to mitigate this attack as it is not hitting us directly. We must rely on their teams to remediate the issue. For direct updates you can subscribe to updates at https://status.geekboxit.com where we will post periodic updates.      Who is affected? In addition to being one of our primary carriers, Bandwidth is the backbone for most major communications companies from Microsoft Teams to Google Voice and smaller carriers like us in between. Upwards of 40% of the US’s service providers rely on Bandwidth.com for their voice and other services. This means that even if your own phone number is not housed with Bandwidth, it is likely that the person calling you is doing so from a Bandwidth number. We have seen several failed calls from Verizon and T-mobile related to this incident. How long will it last? The exact nature and identity of the attacker is not known; nor are their motives. Bandwidth is currently doing everything in their power to mitigate the DDoS attack as well as working with authorities. They are also posting their own updates at https://status.bandwidth.com What are we doing? We are investigating the feasibility of moving our Bandwidth numbers to alternate carriers. All new port request and phone number orders are already being completed on alternate carriers. As noted above, moving your numbers may not be sufficient to ensure service. It is only half of the equation. And there is no guarantee that the attackers will not move from Bandwidth to another provider as they have already done in recent months. What can you do? While incredibly frustrating, it is also likely that your customers and business associates are affected by the same attacks. That means they could be more understanding to requests for using alternate means of communications. We recommend using your social media, email and website to leverage alternative methods of communications. This may be email, tweets, website chat, Microsoft Teams, Slack and other forms. We understand the importance of having working phones and appreciate your cooperation during this difficult time.

The Correct Wi-Fi Setup Can Really Enhance Your Business

The Correct Wi-Fi Setup Can Really Enhance Your Business

Just about all modern businesses rely on the Internet—especially the wireless kind—for at least part of their day-to-day operations. This means that there is a direct correlation between the strength and speed of their connection and the amount of productivity they can experience as a result of this connection. As your business grows, it is incredibly important to think about your Wi-Fi setup and how you can support its continued growth. Let’s go over the process for properly scaling your wireless network to accommodate its growth.

The OnePercent Group: A Slightly Different Approach to Ransomware

The OnePercent Group: A Slightly Different Approach to Ransomware

A recent trend even amongst ransomware threats is that the FBI is issuing warnings regarding how dangerous it is or how difficult certain variants are. This particular threat—the OnePercent ransomware gang—is no exception. Let’s break down what you need to know about the OnePercent Group and how you can prepare to handle attacks not just from this threat, but most ransomware threats.

Read This to Learn How Technology Can Help You Build a Better Business

Read This to Learn How Technology Can Help You Build a Better Business

With so much competition in business today, it’s no surprise that companies are always looking for the next big thing to get ahead. One way these companies can improve operations and kick their businesses up a notch is through the use of the right technology. With the right IT on your side, you can make a significant difference between yourself and others in your chosen industry.

4 Simple Tips to Secure the Data on a Lost or Stolen Device

4 Simple Tips to Secure the Data on a Lost or Stolen Device

With remote work still widely in place, the idea of lost or stolen devices has many companies terrified. Due to this security issue, you must consider what you might do should someone lose track of one of your company’s devices. Here are four ways that you can take preventative measures to ensure that lost or stolen devices don’t become a major security risk for your business.

Innovations to Video Conferencing is Changing the Way Businesses Meet

Innovations to Video Conferencing is Changing the Way Businesses Meet

Voice chat and communication via telephone may have been the norm for years, but these days, video conferencing has really taken off in popularity. With remote and hybrid work still trending worldwide, now is as good a time as ever to reconsider the features of your video conferencing solution. Let’s take a look at some of the features that you should look for when implementing video conferencing.

ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

If you use almost any Apple products, you’ll want to check for and apply an update that will prevent your devices from being spied on. Apple has just issued an emergency software update for a critical vulnerability that was recently discovered. The new updates were pushed out on Monday, September 13th, 2021, and include a major security fix for the Apple iPhone, Apple iPad, Apple Watch, and Apple Mac computers and laptops. The vulnerability is a very serious one known as a “zero click remote exploit.” It allows invasive spyware to infect any of these devices without any sort of end-user action. Whereas the majority of malware requires the user to download something, click on a fraudulent link, join an unsecure network, or hand over a password, this new breed of malware can infect most Apple devices without a single click. Security researchers have traced the spyware back to Israel’s NSO Group, a technology firm that develops remote surveillance spyware. The spyware, called Pegasus, can be deployed to any Apple iPhone, iPad, Apple Watch, or Mac without the user being aware of it, and can allow both governments or criminals to turn on your camera and microphone, record messages, texts, emails, and calls, even if you are using encrypted services. It’s essentially giving the cybercriminal full control over your device without you knowing it. How to Check If You’ve Been Infected by the Pegasus Zero-Click Spyware Here’s the worst part—you’ll never know if you have this on your phone or device. If the spyware is on your device, it’s virtually invisible to you. You won’t see the typical tell-tale signs of an infection, such as strange text messages, suspicious links, or any other notification. It’s simply there, possibly running at any given moment, recording what you are doing and sending everything to NSO Group and their clients. If that’s not bad enough, security researchers believe that this spyware has been around since at least March of 2021, and with more than 1.65 billion Apple products on the market today… Let’s just say we should all be taking this very seriously. Update Your Apple Devices Right Now: Here’s How to Do It Apple iPhone and iPad Before you update, back up your device using iCloud or your computer. Plug your device into power and make sure you are connected to the Internet with Wi-Fi. Go to Settings > General, then tap Software Update. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. Apple macOS on a Mac Computer Go to the Apple menu in the corner of your screen. Choose System Preferences. Click Software Update. Click Update Now or Upgrade Now. Repeat this process in case further updates are available. For more information, check out Apple’s Update documentation. Apple Watch Connect your Apple Watch to Wi-Fi. Ensure that your watch is at least 50% charged, or plug it in to power. You’ll want to make sure your iPhone is running the latest version of iOS. On your iPhone, open the Watch app and tap My Watch. Tap General > Software Update. Download the update. Wait for the progress wheel to appear on your Apple Watch. It could take several minutes to an hour for the update to […]

Read This if You Don’t Believe That Ransomware is a Major Problem for Businesses Like Yours

Read This if You Don’t Believe That Ransomware is a Major Problem for Businesses Like Yours

You’d think that cybercriminals would use ransomware to target high-profile businesses with loads of money to extort, but this is not always the case. Even a small business can fall victim to these particularly devastating threats. Ransomware, just like other threats out there, has continued to evolve and adjust its approaches based on the current cybersecurity climate, so what are some of the latest developments in ransomware?

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