AI Can Be the Technology That Puts SMBs Over the Top

Artificial intelligence’s transformative potential is no longer just available to enterprise businesses. Now small businesses are increasingly using the technology to enhance efficiency, improve customer experiences, and drive innovation for the betterment of an organization. Today, we start to explore three popular ways in which small businesses use AI to refine the way they do business. 

Proactive Maintenance Can Keep Your Business Going

SMBs need to be sensitive to their profit margins, as their ability to offer valuable services and products is directly tied to how many resources they have at their disposal. Therefore, you need to do all you can to save money where it counts—including your IT budget. It makes the most sense to take care of your existing IT infrastructure so you don’t have to throw away resources needlessly.

Four Major Benefits of Having a Help Desk

When your employees struggle with their technology, who do they turn to? Do you have anyone at your business who is, without a doubt, the go-to IT resource who can help them address simple issues like changing a password or fixing a problem with their workstation? There is a name for this kind of support: the help desk. Let’s discuss why your business needs one and why it might be in your best interest to outsource this responsibility.

What an Attack on UnitedHealth Tells Us About Cybersecurity

There has recently been a surge in cyberattacks and data breaches targeting the healthcare industry and its affiliated businesses and vendors. With one such attack currently featured prominently in the headlines, it seemed appropriate to consider why this is and what businesses of all kinds—particularly those in healthcare—need to do to prevent this kind of thing from happening to them.

Chances Are You Have Data Subject to Compliance and Regulations

No matter what type of business you run or the services you provide to the community, chances are you must adhere to at least some compliance laws and regulatory requirements dictated by state or federal governments. Today, we want to make it abundantly clear that you must protect your business’ data to avoid inadvertently becoming subject to the massive fines associated with these laws.