Making Sense of Your Business Technology Risk

Walk into almost any IT proposal presentation, and you will likely be buried under an avalanche of acronyms. EDR, MDR, SIEM, MFA, BDR, SOC, SaaS, the list goes on until your eyes glaze over and you start wondering if you are reviewing a budget request or a secret military code. For decades, the technology industry has used technobabble as a shield. If an IT provider can make simple concepts sound impossibly complex, they can justify inflated line items while keeping business leaders in the dark. It is an obnoxious habit, and it needs to stop.

Resolving Conflict and Building Better Workflows Across Your Business

Resolving Conflict and Building Better Workflows Across Your Business

Workplace friction rarely happens overnight. More often than not, it results from small, unchecked daily annoyances that build up over time. When team members struggle to communicate or feel their daily workflow is constantly impeded, productivity stalls and frustration takes over. Resolving this tension requires a clear strategy to address issues early and set straightforward expectations across your organization.

Tip of the Week: Schedule Google Chats Ahead of Time

Every day, countless chats are sent between colleagues as they go about their duties. If your business uses Google Chat to send these messages, then you have the capability of scheduling chats for a later date. This neat little feature is hidden right in plain sight, too, so don’t feel bad about not seeing it. The question now is what are you going to use it for, and how do you schedule chats in the first place?

You Can, in Fact, Communicate Too Much in the Workplace

We’ve all been there: You’re deep into a complex problem, finally finding your rhythm, when, “ping”… A quick question pops up on one of the platforms you use to communicate (we all have several, personal and professional). You answer it in thirty seconds and try to get back to work. If this happens one time, it might be okay, but if it happens repeatedly as the day goes on, the damage is already done. 

Why VoIP is the Smartest Investment for Your Communication Infrastructure

It doesn’t matter how big or small your business is or which industry you fall into; communication is always going to be a major pain point that influences your technology investments. Thankfully, there’s a simple solution called Voice over Internet Protocol, or VoIP, that is a strategic and sound upgrade from your traditional telephone solution, and it’s one that can transform your communication infrastructure for the better. Here are three reasons why you should consider a VoIP phone system today.

The 2 Problems That Plague Your Business’ Email Solution

Email is necessary for your business to function, but it’s far from a perfect solution. In fact, you might experience all kinds of issues with it that can eat into your company’s productivity and put it at risk in more ways than one. We’re going to demystify two of the major problems that businesses experience with email so you can hopefully get your business back on track.

The Problem with Traditional Telephone Systems

The Problem with Traditional Telephone Systems

Business telephone systems are an interesting topic to consider these days. On one hand, you have the Internet, a sophisticated communication infrastructure that connects you with countless opportunities, but on the other, you have email and phone systems, which are direct lines to your business. At the end of the day, your customers will connect with you by phone—and as you might have guessed, how your business handles telephone calls matters.

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